# Hi, I'm Kai documentation overview

This page explains what Hi, I'm Kai does, how the product works, and which setup steps create a useful conversation layer on a website.

## What is Hi, I'm Kai?

Hi, I'm Kai is an AI-powered **conversation layer** that sits on top of your website. It lets visitors ask questions naturally by text or voice and receive accurate, context-aware answers drawn from your own content.

Unlike rigid chatbots, Hi, I'm Kai understands intent. It acts like a knowledgeable team member who has read every public page you choose to crawl and operates within the boundaries you define.

## How does Hi, I'm Kai work?

1. **Crawl your site** - Hi, I'm Kai scrapes and normalizes your pages into clean text.
2. **Build a knowledge base** - Content is chunked, embedded, and stored for fast retrieval.
3. **Deploy the widget** - A lightweight embed script adds the conversation interface to your site.
4. **Visitors ask questions** - The AI searches your knowledge base and responds conversationally.

Each step produces content that is easier for both visitors and AI systems to understand. The crawler turns public pages into structured source material, and the widget turns that source material into answers.

## How do I get started?

1. Create a site from the Setup page, or add one from the Crawl page.
2. Run a crawl to ingest your public website content.
3. Review and refine content in the Knowledge base page.
4. Copy the install snippet from the Widget page and paste it into your site.

The fastest path is to crawl first, confirm the knowledge base is accurate, and then install the widget once the answers reflect your current public content.

## Related

- [Install the widget](/docs/install)
- [Crawl website content](/docs/crawl)
- [Manage the knowledge base](/docs/knowledge-base)

Source: https://www.hiimkai.ai/docs/overview